Services
Collection Services
Responsibilities for Collection Management Upon receiving an account: Fairway
Recovery initiates the recovery process without delay. The process involves
both written and verbal communication aimed at encouraging the responsible
party to make restitution. Our Senior Recovery Specialists meticulously manage
all allocated accounts to maintain adherence to our quality standards.
Training for Personnel Having skilled and knowledgeable collection
specialists is crucial for achieving maximum results. That's why we invest in
continuous education and training for our employees to maintain our
high-performance standards. Our specialists undergo professional training in
investigation methods, collection strategies, negotiation techniques, and
dispute management. We also ensure compliance with our Internal Code of Business
Conduct and Ethics, client requirements, and industry regulations. Our
specialists possess the requisite skills and knowledge to serve you
effectively.
Collection Software at Fairway Recovery: We utilize cutting-edge collection
software for a variety of functions such as detecting duplicate files,
producing and editing collection letters, generating file reconciliation
reports, transmitting files, and invoicing options. We employ the latest
collection software to manage and maintain our client accounts with optimal efficiency.
Protection of Client Data To ensure the safety of all sensitive data: Fairway
Recovery utilizes multiple layers of advanced internal controls. We employ
preventive, detective, and technological controls to ensure the security of
personal information. At Fairway Recovery, we take our responsibility as
guardians of our clients' data seriously, and we employ industry-leading tools,
processes, and frameworks to protect this data.
Locate Services
Effective communication with debtors is crucial to successfully liquidating
an aged account. To aid our Recovery Specialists in acquiring vital
information, Fairway Recovery has a team of dedicated and experienced
investigators who specialize in providing such information. These highly
skilled individuals are assisted by the use of numerous databases and search
engines, ensuring efficient development of the necessary information.
The development team's proficiency and skill have been widely recognized and
utilized by members of the credit granting and legal professions. These
professionals require such information as the debtor's current address and
means of contact, their source of income, and assets that may be subject to
civil enforcement. Additionally, locating the whereabouts of security is also
important information that our team can provide.
The use of our investigative team, in conjunction with our advanced
databases and search engines, allows Fairway Recovery to provide our clients
with accurate and timely information. This information enables our Recovery
Specialists to engage with the debtor in a manner that is efficient,
respectful, and effective. The ability to acquire this information is key to
our overall success and enables us to provide the best possible service to our
clients.
Judgment Services
Acquiring a judgment presents a significant opportunity for debt recovery,
resulting in a greater chance of success and a substantially higher percentage
of debt returned to you. This can prove to be the ideal strategy, particularly
when the debtor has a steady job or owns valuable personal assets such as a
house, cars, or other properties.
To assist our clients with the acquisition and enforcement of a judgment, Fairway
Recovery offers the comprehensive services of our Judgment Services department.
This department specializes in navigating complex legal challenges and has
developed a highly efficient and cost-effective process for administering
files. Our team has extensive experience in providing this service, refining
our procedures over the years to ensure optimal results for our clients. We
offer our Judgment Services in both Alberta and British Columbia, extending our
coverage to clients in multiple regions.