Services

Responsibilities for Collection Management Upon receiving an account: Fairway Recovery initiates the recovery process without delay. The process involves both written and verbal communication aimed at encouraging the responsible party to make restitution. Our Senior Recovery Specialists meticulously manage all allocated accounts to maintain adherence to our quality standards.

Training for Personnel Having skilled and knowledgeable collection specialists is crucial for achieving maximum results. That's why we invest in continuous education and training for our employees to maintain our high-performance standards. Our specialists undergo professional training in investigation methods, collection strategies, negotiation techniques, and dispute management. We also ensure compliance with our Internal Code of Business Conduct and Ethics, client requirements, and industry regulations. Our specialists possess the requisite skills and knowledge to serve you effectively.

Collection Software at Fairway Recovery: We utilize cutting-edge collection software for a variety of functions such as detecting duplicate files, producing and editing collection letters, generating file reconciliation reports, transmitting files, and invoicing options. We employ the latest collection software to manage and maintain our client accounts with optimal efficiency.

Protection of Client Data To ensure the safety of all sensitive data: Fairway Recovery utilizes multiple layers of advanced internal controls. We employ preventive, detective, and technological controls to ensure the security of personal information. At Fairway Recovery, we take our responsibility as guardians of our clients' data seriously, and we employ industry-leading tools, processes, and frameworks to protect this data.

Effective communication with debtors is crucial to successfully liquidating an aged account. To aid our Recovery Specialists in acquiring vital information, Fairway Recovery has a team of dedicated and experienced investigators who specialize in providing such information. These highly skilled individuals are assisted by the use of numerous databases and search engines, ensuring efficient development of the necessary information.

The development team's proficiency and skill have been widely recognized and utilized by members of the credit granting and legal professions. These professionals require such information as the debtor's current address and means of contact, their source of income, and assets that may be subject to civil enforcement. Additionally, locating the whereabouts of security is also important information that our team can provide.

The use of our investigative team, in conjunction with our advanced databases and search engines, allows Fairway Recovery to provide our clients with accurate and timely information. This information enables our Recovery Specialists to engage with the debtor in a manner that is efficient, respectful, and effective. The ability to acquire this information is key to our overall success and enables us to provide the best possible service to our clients.

Acquiring a judgment presents a significant opportunity for debt recovery, resulting in a greater chance of success and a substantially higher percentage of debt returned to you. This can prove to be the ideal strategy, particularly when the debtor has a steady job or owns valuable personal assets such as a house, cars, or other properties.

To assist our clients with the acquisition and enforcement of a judgment, Fairway Recovery offers the comprehensive services of our Judgment Services department. This department specializes in navigating complex legal challenges and has developed a highly efficient and cost-effective process for administering files. Our team has extensive experience in providing this service, refining our procedures over the years to ensure optimal results for our clients. We offer our Judgment Services in both Alberta and British Columbia, extending our coverage to clients in multiple regions.